Product creation · Expert interviews

Create a Better Product by Interviewing an Expert

An interview becomes a product when it answers a defined reader problem, has clear rights, and adds structure that makes the expert's experience usable.

Originally published
March 7, 2012 by Nic Penrake
Reviewed and updated
September 5, 2026 by Matt Herrera

Define the reader outcome before the guest

Choose a narrow decision the reader needs to make. Then find an expert whose firsthand experience is relevant to that decision. A famous name with a generic story is less useful than a practitioner who can explain the mechanism, tradeoffs, and mistakes.

Send the scope in advance. Explain the format, audience, commercial use, editing process, compensation if any, and where the finished work may appear.

Secure permission in plain language

Record explicit consent for recording, editing, transcription, publication, promotion, and derivative formats. Clarify who owns the raw recording and final work. If either party may reuse the material, state how attribution and excerpts will work.

This is an operating checklist, not legal advice. When the rights or commercial stakes are significant, use counsel appropriate to the jurisdiction.

Add editorial value beyond the transcript

A transcript preserves a conversation. A useful product organizes it. Verify factual claims, add definitions and primary sources, extract a sequence of actions, identify where the advice may not apply, and give the reader a worksheet or decision tool.

  • Keep the expert's meaning intact during editing.
  • Separate experience from independently verified fact.
  • Disclose affiliate or commercial relationships visibly.
  • Give the expert a factual review without surrendering editorial control.

Sources and further reading